FAQ

Q: HOW CAN I TRACK MY ORDER ?

A: WHEN YOUR ORDER HAS BEEN PROCESSED YOU WILL RECEIVE A CONFIRMATION EMAIL WITH YOUR SHIPMENT TRACKING NUMBER ATTACHED.

PLEASE VISIT: HTTPS://WWW.LAPOSTE.FR/PARTICULIER/

Q: HOW LONG DOES DELIVERY TAKE ?

A: STANDARD DELIVERY RATES FOR DOMESTIC ORDERS IS 3 TO 7 BUSINESS DAYS ONCE THE ITEM HAS BEEN SHIPPED. FOR INTERNATIONAL ORDERS, 7 TO 10 DAYS AFTER SHIPMENT.

Q: HOW MUCH DOES SHIPPING COST ?

A: SHIPPING COST VARIES DEPENDING ON THE WEIGHT OF THE PACKAGE AND CUSTOMER'S LOCATION. TO CALCULATE YOUR EXACT SHIPPING COST, REFER TO THE STORE CHECKOUT PAGE.

Q: WHERE IS MY ORDER ?

A: IF YOUR ORDER IS TAKING LONGER THAN EXPECTED, TRY THE FOLLOWING OPTIONS:

-CHECK YOUR INBOX FOR AN ORDER CONFIRMATION EMAIL

-CHECK YOUR ORDER STATUS VIA "LA POSTE" 

Q: WHAT IF MY ORDER SAYS DELIVERED BUT I HAVE NOT RECEIVED IT ?

A: IF THE ORDER SAYS DELIVERED, THEN IT HAS BEEN DELIVERED TO THE ADRESS PROVIDED BY YOU. "LA POSTE" MAKES OUR DOMESTIC DELIVERIES. SO PLEASE CONTACT THEM DIRECTLY.

EMAIL US AT INFO@FEELINGSPARIS.COM FOR MORE INFOS.